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Privacy Policy

Last updated October 1, 2026

This policy explains what KONS LLC, doing business as 3D Lion, collects on this site, in the client portal and in the configurators we run for our clients, and what we do with it. Short version: we never sell data, we use no advertising trackers, and one person answers every privacy request.

1. What we collect and why

Buyer buildsOptions chosen, general location, unfinished builds.To give our client reports on what buyers build. Kept until 90 days after the client’s service ends.
Buyer requestsName, contact details and the build they sent.Sent only to the maker and the dealer whose site the request came from.
Client portal accountsName, work email, company, password, sign-in times and devices, invitations.To give access and keep accounts safe. Passwords are stored only in scrambled (hashed) form. Nobody at 3D Lion can read them.
Client filesDrawings, 3D files, prices, photos.To build and run the configurator. Never shown to another client.
Demo requests and emailsName, company, email, phone, the time you picked.To reply and meet. We dial phone numbers by hand: no automated calls, no marketing texts.

2. Whose data it is

Two different things live side by side here, and the law treats them differently.

  • On this site and in the client portal, we decide what is collected, so we are the ones who answer for it.
  • Inside a configurator on a maker’s or a dealer’s site, the maker decides what is collected and what happens to a buyer’s request. We hold it and move it for them, on their instructions.

If you are a buyer and want your data removed, the quickest route is the brand whose configurator you used. You can write to us as well: we pass it on and act on it the same business day.

3. Who else handles it

We don’t sell or rent data, and we don’t combine one client’s buyers with another’s. A few services help us run things, each only for its job:

  • Our hosting provider, which stores the configurators and the portal.
  • An email service that delivers sign-in links, invitations and requests.
  • Google Analytics, on this site only, and only if you accept analytics cookies.
  • Now and then, a 3D contractor who helps rebuild geometry, under a confidentiality agreement.

Each of them is bound in writing to use the data only for that job. If our business were ever sold, the data would move with it and we would tell you first.

4. Cookies and browser storage

  • Needed to work: your cookie choice, your portal sign-in, and a note that you’ve already seen the intro animation.
  • Analytics, only if you accept: Google Analytics counts visits to this site. Until you accept, it stores nothing. Pages behind a personal link, such as proposals and builds, are never reported.
  • Advertising: none, ever.
  • In configurators on client sites: the buyer’s saved builds are kept in their own browser, so a saved link opens the right build. Our clients mention this in their own cookie notices.

You can change your choice any time with Cookie settings at the bottom of every page.

5. How we protect it

  • Every page and file travels over an encrypted connection.
  • 3D models reach the browser encrypted and can’t be downloaded.
  • Each dealer sees only the requests from its own site.
  • Portal access is by personal invitation, and we turn off accounts when people leave.

No system is perfect. If something ever goes wrong we tell the affected clients without delay, say what we know, and say what we are doing about it.

6. How long we keep it

  • Buyer builds and reports: until 90 days after the client’s service ends.
  • Buyer requests: while the client’s service runs, so a request can be looked up later; then deleted with the rest.
  • Portal accounts: while the account is active, plus 12 months of sign-in records for security.
  • Client files: 90 days after the service ends, then deleted unless you ask us to hand them over.
  • Emails and demo requests: up to 24 months, so we remember a conversation we already had.

Where the law makes us keep something longer — an invoice, for example — we keep that and nothing more.

7. Your choices and your rights

Write to the address below to get a copy of your data, fix it, or have it deleted. No form, no account needed.

  • Everyone: ask what we hold, ask for a copy, ask us to correct it, ask us to delete it.
  • California (CCPA/CPRA): you may ask what we collected, ask for a copy, ask us to correct or delete it, and limit the use of sensitive information. We don’t sell or share personal information and don’t use it for cross-context behavioural advertising, so there is nothing there to opt out of. We will never treat you differently for asking. An authorised agent may ask on your behalf with written permission.
  • Europe and the UK (GDPR): we hold data to perform our contract with you, to meet a legal duty, with your consent in the case of analytics cookies, or for our legitimate interest in running and securing the service. You may object, ask for portability, withdraw consent, or complain to your supervisory authority. Our servers are in the United States, so data sent to us leaves the EEA and the UK; where we transfer it we rely on the European Commission’s standard contractual clauses.

We handle buyer deletion requests the same business day. To stop our emails or texts, reply to any of them with the word “stop”.

8. Children and changes

This site and our services are for businesses and aren’t meant for children under 13. We don’t knowingly collect anything from them; if we find out we have, we delete it.

If we change this policy, we’ll update the date at the top, and we’ll email our clients about any important change.

Questions?

Write to hello@3d-lion.com or call +1 (463) 291-1101, Monday to Friday, 8 AM – 5 PM Eastern. KONS LLC, 527 Broadmore Est, Goshen, IN 46528.

This document is published in English, Russian and Spanish. The English version is the one that governs; the translations are there for convenience.

Also see our Terms of Service